Privacy Policy

1. Introduction

YouthfulDNA™ (“YouthfulDNA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information and genetic data.

This Privacy Policy describes how we collect, use, store, process, protect, and disclose information when you use our website, purchase products, register DNA collection kits, submit samples, access reports, or otherwise interact with our services.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

2. Our Privacy Commitment

We Do Not Sell Your Genetic Data

YouthfulDNA does not sell, rent, lease, or otherwise commercialize identifiable customer genetic data.

We do not sell customer DNA samples.

We do not sell identifiable genetic information to advertisers, marketers, employers, insurance companies, or data brokers.

3. Information We Collect

We may collect information including:

Personal Information

• Name
• Email address
• Mailing address
• Telephone number
• Date of birth
• Sex assigned at birth
• Ethnicity information
• Order information
• Customer support communications

Genetic Information

• DNA sample information
• Genetic analysis results
• Genetic reports
• Wellness-related genetic insights

Technical Information

• IP address
• Device information
• Browser information
• Website usage information
• Cookies and analytics data

4. How We Use Information

We may use information to:

• Process orders
• Fulfill DNA collection kits
• Register DNA collection kits
• Process DNA samples
• Generate reports
• Deliver reports
• Provide customer support
• Communicate order status updates
• Improve website functionality
• Maintain security and fraud prevention
• Comply with legal obligations

5. Third-Party Service Providers

YouthfulDNA may work with authorized third-party service providers to help deliver the Services.

These providers may include:

• DNA laboratories
• Sample processing providers
• Shipping providers
• Payment processors
• Customer portal providers
• Report delivery providers
• Email communication providers
• Website hosting providers
• Analytics providers

Customers acknowledge that portions of the customer experience may occur through authorized third-party systems and platforms.

Information is shared only as reasonably necessary to provide the Services requested by the customer.

6. Genetic Data & Laboratory Processing

DNA samples and genetic information may be processed by authorized third-party laboratory providers.

Customers acknowledge that DNA collection, registration, processing, report generation, report delivery, and related communications may involve authorized third-party providers.

YouthfulDNA requires service providers to maintain appropriate safeguards designed to protect customer information.

7. Data Security

YouthfulDNA implements commercially reasonable administrative, technical, and physical safeguards designed to protect personal and genetic information.

These measures may include:

• Secure website technologies
• Access controls
• Vendor security requirements
• Encryption where appropriate
• Limited access to customer information

No method of transmission or storage can guarantee absolute security.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your information
• Correct inaccurate information
• Request deletion of information
• Withdraw certain consents
• Request copies of information
• Opt out of marketing communications

Requests may be submitted to: support@youthfuldna.com

Please note that deletion of certain information may affect your ability to access prior reports or services.

9. Data Retention

YouthfulDNA retains information only as long as reasonably necessary to:

• Provide Services
• Maintain records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods may vary depending on the nature of the information involved.

10. Cookies & Analytics

The website may utilize cookies, analytics tools, and similar technologies to:

• Improve website functionality
• Measure website performance
• Analyze website traffic
• Improve user experience
• Support marketing efforts

Users may manage cookie preferences through their browser settings.

11. Research & Future Programs

YouthfulDNA does not currently use identifiable customer genetic information for commercial research purposes without appropriate authorization.

If YouthfulDNA offers voluntary research programs, wellness studies, surveys, or similar initiatives in the future, participation will be voluntary and subject to separate disclosures and consent requirements where applicable.

Participation in such programs will not be required to purchase or receive YouthfulDNA products or services.

12. Children’s Privacy

YouthfulDNA does not knowingly collect personal information from children under 13 years of age without appropriate parental or legal authorization.

Any submission involving a minor must be made by a parent, guardian, or legally authorized representative.

13. Changes to This Privacy Policy

YouthfulDNA may update this Privacy Policy from time to time.

Material changes may be communicated through the website, email, or other reasonable methods.

Continued use of the Services following any update constitutes acceptance of the revised Privacy Policy.

14. Contact Information

Questions regarding this Privacy Policy may be directed to the contact information above.